Comments on: Staging Excellent Customer Service https://ldsblogs.com/29891/customer-service Thu, 15 Oct 2015 14:32:53 +0000 hourly 1 By: DarEll https://ldsblogs.com/29891/customer-service#comment-536029 Thu, 15 Oct 2015 14:32:53 +0000 http://en.elds.org/ldsblogs-com/?p=29891#comment-536029 Glad you found it helpful!

]]> By: britt https://ldsblogs.com/29891/customer-service#comment-533093 Sun, 23 Aug 2015 13:39:59 +0000 http://en.elds.org/ldsblogs-com/?p=29891#comment-533093 I’m thinking about this from a mom perspective-I sometimes feel like my job is costumer service…it was very interesting to apply it that way! The “when it goes well they don’t notice me” to the “acknowledge the problem and offer a solution:-I have to avoid getting stuck with feeling guilt for a problem and helpless to solve it. Interesting

]]> By: Darlene Smith https://ldsblogs.com/29891/customer-service#comment-532858 Thu, 20 Aug 2015 15:48:34 +0000 http://en.elds.org/ldsblogs-com/?p=29891#comment-532858 So well said, – it actually made me cry!

You are so right – even if you have to wait, if you know you are seen and heard and that people care and are trying, it is so much easier to wait.

I also loved the part where you said – ask! Ask what would help them the most or what they need. It is an individual customer and you may guess incorectly.

Loved it!

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